Customer Service

With the purchase of a HYTORC Bolting System, you have obtained the latest technology and lifetime worldwide local customer service. This includes repairs, rentals and FREE services. Contact Your Local Sales Rep

FREE Services

FREE user safety training upon receipt of merchandise
FREE loaner tools in case of product failure within 24 hours
FREE torque/tension consultation/seminar
FREE half day, first use supervision
FREE annual product inspection on request
FREE product demonstrations
FREE 12 month warranty for hydraulic tools. Extended warranties are available
FREE 5 year tool housing warranty for hydraulic tools.
FREE upgrades during the lifetime of the tool to enhance safety, durability, and function
(Above services are not subject to travel expense charges)

Tool & Equipment Rentals

100% of all paid rental credits will be applied as a discount towards any "New technology"* purchase within six months from the rental invoice date before they expire.
User training for first time rentals is free of all cost
Return freight charges are FREE
Rental tools are guaranteed to perform and are subject to the free loaner tool policy of HYTORC

Repairs

All repairs are guaranteed for 6 months
Repairs are subject to labor and part cost, as outlined in the official HYTORC price list
All warranty repairs are FREE of all charges including return-freight
All repairs will be tested and calibrated to ensure the highest quality repairs